Politique d’expédition

Shipping Carriers We ship our orders using Mondial Relay and similar parcel networks across the European Union. These carriers offer reliable delivery to pickup points and home addresses throughout Europe.

Shipping Origins Orders are dispatched from our warehouses in Austria and France, depending on product availability and your delivery location.

Delivery Times Please allow 5 to 10 business days for your order to arrive after it has been dispatched. Delivery times may vary depending on your location and carrier availability.

Address Accuracy Please ensure your delivery address is complete and accurate before placing your order. If the carrier is unable to locate or access your address, the parcel may be returned to us. In such cases, a return will be initiated and you may be eligible for a refund of the product cost, excluding any shipping fees.

Contact Us If you have any questions about your shipment, please don't hesitate to reach out to our customer support team.